Citrix/Terminal Server Configuration

If you have installed the client software on a Citrix/Terminal Server, you will need to manually configure the default database connection settings for new users. New user profiles will then use the database connection setting that you define rather than the default local file-based database connection. A server-based connection is required in order to have more than one user logged into the client at the same time. There are two options available for setting a default database server to connect to:

Option 1: Set command line options in the user's shortcut.

For details, please see the Command Line Options section in this User Guide.

Option 2: Update the AssetManager.exe.config file to specify the default value for new windows profiles.

On the Terminal Server:

1) First, make a backup copy of the AssetManager.exe.config file which is located in the C:\Program Files\[Program Name] directory.

2) Next, open the [Program Name].exe.config file in Notepad, and make the changes as shown below.  Copy the "New Values" sections and then paste it over the similar section in your config file to make sure it is exact. If the Firebird database is on a different server, replace "localhost" with the name of the server which hosts the Firebird database.

OLD VALUES:

   <setting name="DBType" serializeAs="String">

     <value>FirebirdEmbedded</value>

   </setting>

   <setting name="RemoteDatabase" serializeAs="String">

     <value />

   </setting>

NEW VALUES:

   <setting name="DBType" serializeAs="String">

     <value>FirebirdServer</value>

   </setting>

   <setting name="RemoteDatabase" serializeAs="String">

     <value>localhost</value>

   </setting>

3) Save the changes and open the client to confirm the settings are correct.

Note: If you have already logged in with some other user accounts, make sure those profiles have the matching database settings set using the menu option Tools --> Database Connection (while logged in with the existing user account). The configuration above will set the default for all NEW profiles created (profiles are created the first time a user opens the application while logged on to the machine with their windows account).

You may also test your updates as follows:

After making the changes to the program config file as shown above,

Delete the user.config file in the local user application data directory (see File Locations).

Open the application. It will load the application configuration and re-create the user.config file.

If the application displays an error message after making the changes, restore the backup of the program config file. If you do not have a backup of the program config file, delete it and then reinstall the application to restore the default version.

Troubleshooting Errors in Citrix

In some cases, when opening the software running on Citrix, an exception will occur with the message system.nullreferenceexception, and the screen may be blank or contain a large red 'X'. This can happen due to Windows not having a primary screen defined.

Conditions for not having a primary screen defined on Citrix server:

Solutions for this problem include:

Note: You may need to close the Citrix session and login again after changing these values for the change to take place properly.