Update The Client Software
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Client Software Updates
As new releases become available, you may upgrade the Asset Manager software as follows:
You can find out more information about the changes in each update in the Product Updates section on our website.
Note: If your license is over 2 years old and you do not have a current support subscription, a 50% update charge may apply.
Database Schema Updates
Some updates to the software will also require an update to the database schema. When Asset Manager is opened, it checks the database to see whether a schema update is required. If the database schema requires an update, the following message will appear:
When you are sure no one else has the software open, click Yes, and then wait while the database schema is automatically updated. It is important to allow the update to proceed without interruption to ensure the integrity of the update. The database could become corrupted if the update is interrupted by turning off the computer, or if another user attempts to login to the database while the schema update is taking place.
After a database schema update has taken place, all computers with the software installed should be updated to the same version. When a version of the software which was designed for an older database schema is used to connect to a newer database schema, the following message will appear when the software is opened:
In addition, an error message will appear when performing any function which requires the new database schema. To prevent the error messages, coordinate all updates so that all users are running the same version of the software.